Cart is empty We founded Majestic Interiors with one principle in mind – providing an incredible shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies below and don’t hesitate to contact us if you have any questions or require further information.
We provide a 1-month warranty against all our furniture which covers manufacturing defects in the workmanship of the furniture. This starts at the point of delivery.
What is not covered by our warranty?
Generally expected signs of use
Misuse of furniture (self-inflicted damage )
Lack of care for the furniture
Furniture that has been assembled or stored incorrectly (e.g. damp, humid or in direct sunlight )
Any furniture which has been modified by the user
Failure to follow instructions or guidance provided by policies or team members of Majestic Furniture.
Please note all issues need to be reported within 24 hours of the problem/fault occurring or immediately on delivery to be considered valid claims.
Everything You Need to Know
All our listed furniture packages include free delivery for orders within the emirate of Fujairah and orders over 1000 AED across ALL United Arab Emirates. Delivery charges below this amount will be subject to location but every effort will be made to keep this to a minimum.
We usually deliver within 5-10 days and sometimes can be as quick as 24 hours if you have more urgent requirements and call us to inform that. We will always try our best to accommodate your needs.
We will deliver and assemble everything. This includes setting the dining table, making the beds, hanging any artwork and mirrors. Our team will always set the furniture in the most practical and space saving manner. We make sure that access to things like tv points and electrical sockets is not blocked. We will then remove all the waste and make sure the property is vacuumed throughout so it’s ready for immediate occupation.
Post-Purchasing
Whenever you shop with us we want you to be delighted with your goods.
However, if for any reason you wish to return them, we offer our online customers a 5 Day Returns policy. This returns policy ONLY applies to online purchases made on this website. If you would like to return the item/s for a refund, please send an email to sales@majestic-fur.com or call our customer care number 050 971 9972. Please include your order number and the reason for the return.
Upon delivery the driver will take several pictures of the item/s and you will be required to sign a Delivery Note confirming you are happy with the conditions of the goods. If we go to collect any item/s and there is damage, the item/s will not be collected.
Note: There is a 99 AED collection fee for all Returns. The cost, if any, of the original delivery will not be refunded and the cost of collection will be deducted from the total refund.
Please be advised that it is your responsibility to take care of the product/s and ensure they are returned to us safely and in a saleable condition. Please take every precaution to ensure the goods are in exactly the same condition as when you received them. Failure to do so may result in us being unable to refund you.
When handling/moving an item please take great care not to damage the item. Any item that suffers accidental damage after we have delivered your item will not be eligible for return.